Boost community awareness and customer engagement with custom made educational water utility videos. Videos like these simplify complex water topics—like drinking water treatment, wastewater processing, stormwater runoff, and conservation—through engaging, animated content. Designed for utilities, municipalities, and public outreach programs, these videos are perfect for websites, social media, and classrooms. Whether you’re looking to educate ratepayers or meet compliance goals, our water utility explainer videos make it easy to inform and inspire your audience. Improve trust, increase transparency, and promote water literacy—one video at a time.
In this hilarious and educational animated explainer video for Eastern Municipal Water District (EMWD), meet Patrick the Poo—a spirited young man in a poop costume tells us the story of wastewater treatment his way, much to the dismay of Clive, a proper British narrator who had something far more formal in mind. Patrick takes us on a lively journey through the sewer system, explaining how wastewater is processed, the importance of flushing only the 3 Ps (pee, poo, and paper), and how we can all do our part to keep the system running smoothly. It’s a fun, memorable way to teach sewer system education and promote responsible flushing habits in the EMWD service area.
This hybrid live-action and motion graphics video for LADWP explains where Los Angeles gets its water and how the city is working to build a more drought-resilient local water supply. Through engaging visuals and on-location footage, the video explores sources like groundwater, recycled water, and storm water capture—highlighting the efforts LADWP is making to reduce reliance on imported water and secure a more sustainable future for LA. It’s an informative and accessible look at how smart water management, advanced technology, and long-term planning are shaping the city’s future—one drop at a time.
In this informative animated explainer for Coachella Valley Water District, viewers get a behind-the-scenes look at how some of the cleanest, safest water in the nation makes its way from deep underground aquifers to the faucets and sprinklers in their homes. The video walks through every step—from extraction and treatment to delivery—highlighting the care and science behind the process. It also explores the district’s important aquifer replenishment program, showing where that water comes from and how it helps sustain the region’s future. It’s a clear, engaging way to understand where your water really comes from—and why it matters.
In this fun and informative 2D animated explainer video for East Bay Municipal Utility District (EBMUD), an animated fire hydrant springs to life to teach viewers all about the water cycle and how it flows through EBMUD’s system every single day. From rainfall and reservoirs to treatment, delivery, and eventually returning to the environment, the hydrant breaks it all down in a simple, engaging way. Packed with charm, energy, humor, and educational value, the video helps viewers of all ages understand where their water comes from, how it’s managed, and why every drop truly counts—for our homes, our communities, future generations, and the planet.
We work with electric utilities to create animated videos that make energy topics relatable, informative, and engaging. From explaining why rates change and what causes outages, to promoting electric vehicle adoption and showing where customers can get real-time updates, our animations help utilities connect with their communities. Whether the topic is technical or just new to the audience, these videos simplify the message and build trust—turning everyday utility communication into something people actually want to watch.
In this fun 2D animated explainer video for Bandera Electric Cooperative, a charming animated armadillo guides viewers through the benefits of using Apolloware—a powerful app that helps members monitor and manage their home’s electricity usage in real time. As he walks from the yard to the living room and beyond, he demos the app on an pad, showing how easy it is to track energy use room by room. It also marks one of our first creative experiments with AI-generated backgrounds, blending traditional 2D animation with AI background allowing for a more custom, approachable energy education tool.
In this engaging animated explainer for OPALCO, a curious customer asks a common question: why do power outages take so long? A friendly narrator walks viewers through the surprising complexity behind the process—from where OPALCO gets its power, to the step-by-step restoration efforts that happen behind the scenes. Along the way, we learn that outages involve far more than flipping a switch, with crews working safely and methodically to bring the lights back on. The video wraps up with helpful tips on how customers can reduce the chances of an outage and stay better prepared when one occurs.
In this informative animated video for WFEC, a father explains to his family the key benefits of driving an electric vehicle (EV) compared to a traditional internal combustion engine (ICE) car. From lower fuel and maintenance costs to reduced emissions, improved efficiency, and long-term savings, the video highlights how EVs are changing the way we think about driving. With crisp visuals, a straightforward approach, and real-world examples, it gives viewers a practical look at how electric vehicles offer smarter, cleaner, and more efficient transportation for today—and for the future of mobility.
In this animated explainer video for LADWP, viewers get an inside look at how Los Angeles is upgrading its power infrastructure for a more reliable, resilient, and sustainable future. it breaks down the work being done to replace outdated power grids, improve system reliability, and reduce the number of outages across the city. While progress has been steady, there’s still more work ahead—so LADWP is ramping up repair and replacement efforts while also transforming how power is generated, with a strong push toward cleaner, greener energy solutions that will power LA for generations to come.
This animated How-To section features a collection of quick, easy-to-follow explainer videos that walk customers through essential services step by step. From setting up accounts and reading bills and learning about savings, each video is designed to simplify everyday tasks and take the guesswork out of your utility experience. With clear visuals, friendly narration, and helpful tips, these how-to animations empower users to get things done quickly, confidently, and with just a few clicks—no phone calls or confusion required.
In this step-by-step animated how-to video for Puget Sound Energy, viewers learn how to make a payment using the new PSE payment experience. Whether you’re creating an account or checking out as a guest, the video walks you through the entire process—from adding new payment methods to scheduling and submitting your payment with ease. With a clean interface and clear guidance, this helpful tutorial is designed to make managing your energy bill simpler, faster, and more flexible for every customer—no matter how they choose to pay.
In this retro-inspired animated video for LCPUD, the lovable mascot Sparky takes center stage to share all the ways customers can save energy—and money—through the utility’s wide range of helpful programs. From energy audits, rebates, loans and low income programs, Sparky breaks it all down with a spark of charm and plenty of throwback flair. Designed to inform and entertain, the video makes it easy to understand how LCPUD is helping customers take control of their energy use while building a more efficient, cost-saving future for the whole community.
In this lighthearted how to animation for El Paso Electric, quirky mascots Watts and LEDee team up to show customers how to read their electric bill with confidence. From understanding charges and usage to spotting helpful details, they break it all down in a fun, easy-to-follow way. With bright visuals and a playful tone, the video helps take the mystery out of monthly billing—making it less confusing and a lot more approachable. It’s a quick, friendly guide designed to empower customers with the knowledge they need to stay informed and in control.
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Public utilities must provide clear and accessible information to their audience, simplifying complex topics and building trust. The experts at TADApix make this easier than ever by making engaging, animated explainer videos that are specifically tailored to your unique needs.
We are the go-to partner for energy, water, and other utility companies who need to explain their programs to the public. We’ve worked with prestigious public utilities like the Los Angeles Department of Water and Power to help their customers learn about infrastructure investments, billing needs, and more.
Public utilities face numerous communication challenges, as the topics they need to cover are often complex and technical. We make it easier than ever for customers to learn everything they need by watching simple yet visually engaging animated explainer videos.
Whether you need to educate consumers about energy infrastructure, promote your conservation efforts, or explain how to fill out billing forms and troubleshoot utility issues, we can transform your public outreach while clearly explaining the benefits of your services.
Water Explained: These animated videos help teach customers about your water services and inspire conservation. Our EMWD wastewater video features fun animated characters who give tips about what cannot be flushed down the toilet.
Power Explained: Interactive, gamified videos demystify energy infrastructure. After users watch these tutorials, they’ll appreciate how hard your utility company works to provide them with consistent energy. Our instructional video about power outages explains how your company deals with outages and keeps your community safe.
How-To Explainers: Step-by-step explainer videos are a versatile and effective way to engage your customers and teach them about how to use your services. This example explainer shows viewers how to save money, reduce their bills, and improve home efficiency.
We take a collaborative approach to video development, working closely with your team to understand how your energy company works and how to reach your audience best. Our team will align our videos with your communication objectives, brand identity, and product offerings.
When you work with TADApix, you’ll receive customized marketing materials that perfectly reflect your brand, such as original characters and color palettes based on your existing brand identity. This ensures that customers who watch your videos will feel fully immersed and come away with a better understanding of your organization’s goals.
To begin with, we will develop a concept based on the information you need to explain and the intended audience. After meeting with you and your team, we’ll develop a script to engage your viewer with clear, accessible, and exciting language.
Next, our team will begin animating your vision. Whether you want an animated person or a fun cartoon character, we will ensure the product matches your standards and reflects the image you want to portray. When everything is complete, we’ll provide a final delivery for your approval.
Explainer videos can be revised as your information or branding changes. If you need changes to your video in the future, we can add new scenes or fix voiceovers.
Animated explainer videos have endless real-world applications for utility companies. Examples include teaching customers about energy sustainability, promoting conservation, discussing billing processes, guiding customers through troubleshooting or service setup, and explaining promotional programs.
Our videos improve consumer engagement and reduce stress for your employees. Instead of contacting the billing department, users can get all the answers they need from an animated video. This improves overall satisfaction for both your employees and users.
We are a leading animator for water departments, energy companies, and other public utilities that want to engage with the public on a deeper level. We have worked with numerous utility companies across the United States, delivering customized videos tailored to their unique needs.
TADApix is committed to innovation and excellent service for all our clients. By making information more accessible to the public, we drive results like increased trust, higher satisfaction, and improved quality of service.
Explainer videos make complex information easier to understand while also engaging the audience through fun and visually appealing content. This improves user satisfaction, reduces consumer complaints, and builds trust with the audience.
Explainer videos are an excellent way to promote sustainable water and energy usage. Combining visual storytelling, clear messaging, and emotional engagement will influence user behavior, making them more invested in conserving power or water.
All of our videos are fully customized to the particular client. Everything is built from scratch, and the entire process is handled in-house. This includes character design, scriptwriting, voiceovers, animation, and final editing.
Your finished product will be unique to your company so it matches your branding, goals, and messaging. By tailoring our approach to your company’s specific brand identity, we create an impactful and creative experience for your users.
Our videos can cover a wide range of topics based on your specific needs. This includes:
Contact us today for a consultation about your company’s specific needs.
We offer scalable and reusable content that can be used across multiple platforms. This reduces service inquiries, streamlines training, and ensures consistent messaging while saving money.
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1(855) 823-2749
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